Submit your question and the appropriate ASPPH team will respond as soon as possible. Response times are typically within 1-3 business days.

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["ASPPH Current Member", "Global Action", "ASPPH Prospective Member", "Student Network", "Undergraduate Network", "Other"]
["Conduct Institutional Research", "Institutional Reporting Assistance", "Institutional Research Question", "Institutional Research and Reporting Access", "Purchase a Custom Report or Consultation", "Other"]
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["Application Inquiry", "Eligibility", "General Fellowship Inquiry", "Reviewer Inquiry", "Other"]
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["Academic and Practice Partnerships", "Applied Learning and Training", "Credentialing and Continuing Education", "Workforce Development", "Workforce Research"]
["Other"]

FAQs


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Getting Started
Q: How do I navigate MyASPPH?

Use the navigation links at the top of the page. The main menu is organized into sections:

  • My Institution – View your institution's profile, contacts, representation, and reporting/research tools.
  • My Engagement – Access Discussion Groups and get involved in governance, leadership conversations, and engagement groups.
  • My Membership – Find tools, resources, and ways to contribute to ASPPH.
  • My Events – Explore links to professional development opportunities, public events, and student recruitment events.

If you're looking for something specific, use the Contact Us tab and our team will point you in the right direction.

Q: How do I update my profile or contact information?

Select your initials or profile picture in the upper-right corner and select My Profile. From there you can edit your name, title, email, profile picture, and other details.

Q: I forgot my password. How do I reset it?

On the login page, select Forgot Password? and enter the email address associated with your account. You'll receive an email containing a verification code. Enter this code on the page then create a new password. If you don't receive the email within a few minutes, check your spam folder or contact us for assistance.

Primary Representatives & Institutional Management
Q: What is a Primary Representative (PR)?

The Primary Representative is the designated leader for your institution's ASPPH membership. PRs serve on ASPPH governance committees, manage section assignments, and oversee key institutional roles such as the Membership Administrator and IRR Administrator.

Visit Institutional Representation to see your institution's current PR and governance details.

Q: How do I assign or change section representatives for my institution?

Primary Representatives and Membership Administrators can manage section assignments from the Institutional Representation page. Locate the Sections area, click "Manage" next to the section you'd like to update, and search for the colleague you'd like to assign.

If you need to change your institution's PR or Membership Administrator, please contact us .

Q: How do I manage my institution's contacts on MyASPPH?

Navigate to My Institution → People to view all contacts associated with your institution. From there, authorized users (PRs and Membership Administrators) can invite new colleagues or remove contacts who are no longer affiliated.

My Discussions
Q: What are Discussion Groups and how do I join one?

Discussion Groups are collaborative spaces where ASPPH members can share ideas, ask questions, and connect with colleagues across institutions. Groups are organized around sections, governance committees, and special interest topics.

To join an open group, go to My Engagement → My Discussions and select "Join Open Discussion Groups." Some groups are automatically assigned based on your section membership or governance role.

Once you're in a group, you can participate by starting a new discussion or adding a comment to an existing one.

Q: How do I start a new discussion?

Open the Discussion Group you'd like to post in, then select the "New Discussion" button. Give your discussion a subject, select a category if available, and write your message. Other group members will be able to view and reply to your post.

Q: How do I manage discussion notifications?

You can manage your notification preferences from within each Discussion Group. Look for the notification settings option to control how often you receive email updates about new posts and replies.

Q: Can I attach files to a discussion post?

Yes. When creating or replying to a discussion, use the file attachment option to upload documents. Attached files are accessible to all members of that Discussion Group.

Institutional Reporting & Research
Q: Who manages access to Institutional Reporting and Research features?

Your Primary Representative or Membership Administrator assigns an Institutional Reporting and Research (IRR) Administrator, who manages data access and reporting permissions. Visit My Institution to find out who to contact at your institution.

Q: How do I access the Interactive Data Tools?

Navigate to My Institution → Institutional Research → Interactive Data Tools. These tools allow you to explore aggregated data reported by ASPPH member institutions for benchmarking and planning purposes.

If you need access to confidential data, contact your institution's IRR Administrator. For questions about using the tools, please contact our team .

Q: Where can I find guidance on completing my institution's data reporting?

Visit the Institutional Reporting page to review reporting guidance and resources. For specific questions about the reporting process, please contact us .

Account & Technical
Q: How do I request a MyASPPH account?

Visit the Request an Account page and select the option that best describes your affiliation. Once submitted, your request will be reviewed and you'll receive an email when your account is ready.

Q: Which browsers are supported?

MyASPPH is optimized for Google Chrome. While other modern browsers may work, we recommend using the latest version of Chrome for the best experience.

Q: I have a question not covered here. How do I get help?

Use the Contact Us tab on this page to submit your question. Select the type and topic area that best matches your inquiry, and our team will respond within three business days.

Still need help?

Contact the ASPPH team by accessing the Contact Us tab.